I saw a gentleman who looked like one of the owners pictured on the Crumb & Cork website walk up and talk to one table of people who apparently he knew. It would have been nice if a manager or even the owner had stopped by all tables and inquire on customer service. But not such luck!
Sept 23 Follow Up Note: Creative Loafing Deals promptly refunded my unused certificate price in full. Then an extremely nice representative gave me a customer service call with an additional credit for the trouble. Crumb & Cork needs to take their service cue from Creative Loafing Deals. I buy most of my certificates through CLDeals.com versus Living Social or Groupon because of their quality of service. Thanks CL Deals! Much appreciated!